Ocean Crest Hedvi

A Company of OMSAI GROUP

Effective Date: 26 March 2026

Ocean Crest Hedvi, a company of OMSAI GROUP (“we,” “our,” or “us”), respects your privacy and is committed to protecting the personal information you share with us through our website and associated communication channels.

Your property will be managed by STERLING HOLIDAY RESORTS LIMITED, and certain operational or service-related interactions may involve them as an authorized management partner.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, phone number, email address, location, and any other details when you submit an enquiry, request a callback, or communicate with us via website forms, WhatsApp, or other channels.

We may also automatically collect non-personal information such as IP address, browser type, device details, pages visited, and usage patterns.

2. How We Use Your Information

We use your information to:

• respond to enquiries and provide relevant project details;
• facilitate communication regarding property ownership and services;
• coordinate with our management partner, STERLING HOLIDAY RESORTS LIMITED, for operational or service-related purposes;
• improve website performance, marketing strategies, and customer experience;
• comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell your personal information. Information may be shared with:

• authorized employees, representatives, and service providers;
• STERLING HOLIDAY RESORTS LIMITED for property management, servicing, and customer experience purposes;
• technology, CRM, and marketing partners assisting in website and lead management;
• legal authorities, if required under applicable laws.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve functionality. You can manage cookie preferences through your browser settings.

5. Third-Party Platforms

Our website may include links or integrations with third-party platforms such as WhatsApp, Instagram, Facebook, or YouTube. These platforms operate independently, and we are not responsible for their privacy practices.

6. Data Security

We implement reasonable technical and organizational safeguards to protect your personal data. However, no digital transmission or storage system can be guaranteed to be completely secure.

7. Data Retention

Your information will be retained only as long as necessary for business, legal, or operational purposes.

8. Your Rights

You may request access, correction, or deletion of your personal information, subject to applicable laws. You may also opt out of marketing communications at any time.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect data from minors.

10. Policy Updates

We reserve the right to update this Privacy Policy at any time. Updates will be reflected on this page with a revised effective date.

11. Contact Us

For any questions regarding this Privacy Policy or data handling practices, please contact us through the official contact details provided on our website or connect with us at sterlingoceancresthedvi@gmail.com